Privacy Policy

1. Introduction

Linkin TT (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the Data Protection Act of the Republic of Trinidad and Tobago and all applicable data protection legislation.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and profile details.
• Verification Data: National ID, driver’s permit, Police Certificate of Character, trade certifications, insurance documents, and selfie verification for professional identity checks.
• Usage Data: Information about how you interact with the platform, including pages viewed, features used, and service booking activity.
• Device Information: Browser type, IP address, operating system, and device identifiers.

3. How We Use Your Information

• To provide and maintain the Linkin TT platform and services.
• To verify professional credentials and maintain a trusted service provider network.
• To facilitate escrow payments, safety check-ins, and dispute resolution.
• To communicate with you regarding your account, updates, and support.
• To improve our platform through aggregated, anonymized analytics.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

• With Your Consent: When you explicitly authorize us to share information with a third party.
• For Compliance: When required by law, regulation, or legal process, including requirements of the Data Protection Act of Trinidad and Tobago.
• Service Providers: With trusted partners (e.g., AWS for hosting) who are contractually bound to protect your data to the same standards we uphold.

5. Data Security

We implement industry-leading security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, and continuous monitoring. For full details, please review our Security page.

6. Your Rights

Under the Data Protection Act, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at privacy@linkintt.com.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by applicable law. Transaction and safety records are retained in accordance with T&T regulatory requirements.

8. Contact Us

If you have questions about this Privacy Policy, contact our Data Protection Officer: